# imgix: Investigating increased latency for cache misses in the EU region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-27 14:07 UTC · Resolved: 2025-10-27 15:56 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Rendering Infrastructure
- [Vendor status page: https://stspg.io/mql28pf8nlmk](https://stspg.io/mql28pf8nlmk)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Timeline of updates

- **investigating** 2025-10-27 14:07 UTC: We are investigating increased latency for cache misses in the EU region.
- **identified** 2025-10-27 14:23 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-10-27 15:25 UTC: Latency has returned to normal for the affected EU region. We will continue to monitor the situation.
- **resolved** 2025-10-27 15:56 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/imgix/incidents/zzhl50szfwss · Markdown: https://rewindex.com/company/imgix/incidents/zzhl50szfwss.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/zzhl50szfwss · Generated 2026-10-20T01:33:17.505Z