imgix: Investigating errors with plan upgrades through the dashboard.
Affected components: Web Administration Tools
Timeline of updates
- identified
We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:53 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
59e68af7fe9af134…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).