# imgix: Investigating errors with plan upgrades through the dashboard.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-26 16:15 UTC · Resolved: 2026-01-27 00:58 UTC · Duration: 8.7 h
- Updates: 2 · Affected components: Web Administration Tools
- [Vendor status page: https://stspg.io/n7sq8bwry8f8](https://stspg.io/n7sq8bwry8f8)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Timeline of updates

- **identified** 2026-01-26 16:15 UTC: We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.
- **resolved** 2026-01-27 00:58 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/imgix/incidents/3g93t65jdl6l · Markdown: https://rewindex.com/company/imgix/incidents/3g93t65jdl6l.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/3g93t65jdl6l · Generated 2026-10-20T03:13:48.587Z