CompaniesHugging FaceIncidents
Hugging Face: Elevated error rate - AWS CDN (Singapore)
Affected components: AWS CDN
Timeline of updates
- degraded
Some file downloads from our Singapore region (ap-southeast-1) failed with 500 errors during two short periods, starting at 15:14 UTC. Downloads are normal again now. The cause is not fully resolved, so short bursts of errors can return until our fix is in place. Other CDN regions are not affected. We are sorry for the disruption.
- resolved
Our fix is now in place and this incident is resolved. Applying it caused one final short period of failed downloads between 23:00 and 23:14 UTC, as we noted could happen. Downloads from the Singapore region have been stable since, and we have added capacity to prevent this from recurring. We are sorry for the disruption.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5d89566a090d537c…
Impact, status and times are the vendor’s own, as last archived.
Cite this
Status incident (vendor impact label: minor) posted by Hugging Face, started 2026-08-07 15:14 UTC, resolved after 8.0 h, 2 update(s).
- Title
- Elevated error rate - AWS CDN (Singapore)
- Vendor
- Hugging Face
- Date
- URL
- https://rewindex.com/company/hugging-face/incidents/1004901
Hugging Face profileRecent Hugging Face incidentsAll outages on August 7, 2026Hugging Face in August 2026MarkdownJSON