HubSpot: "HubSpot Email Reply Functionality Fails"
Affected components: Sales ToolsCRM
Timeline of updates
- investigating
We are investigating an issue impacting Email replies. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved
Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
36e74610afeaed1f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by HubSpot, started 2026-03-25 20:56 UTC, resolved after 21 min, 2 update(s).
- Title
- "HubSpot Email Reply Functionality Fails"
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/xls0h0xmzlsc
HubSpot profileRecent HubSpot incidentsAll outages on March 25, 2026HubSpot in March 2026MarkdownJSON