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HubSpot: Emails sent between 4:43pm and 5:17pm EST included the incorrect content

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hubspot.com (opens in new tab)

Timeline of updates

  1. resolved

    Due to a bug introduced into our production systems at 4:43pm EST, some emails (batch, workflow, blog notification, form follow-up, etc) that were scheduled to send, or sent via the "Send Now" option included the default email template content instead of the expected content from the email's draft. The issue has been resolved and emails are sending as expected as of 5:17pm EST.

From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2016-11-18 22:59 UTC, resolved after 0 min, 1 update(s).

Title
Emails sent between 4:43pm and 5:17pm EST included the incorrect content
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/wtxh2mx76crt

HubSpot profileRecent HubSpot incidentsAll outages on November 18, 2016HubSpot in November 2016MarkdownJSON