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HubSpot: Form submission processing delayed for some customers

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hubspot.com (opens in new tab)

Timeline of updates

  1. resolved

    The processing of form submissions occurring between 7:38 am and 7:42 am, EST on Thursday, January 5, 2017, was delayed for up to one hour. This incident impacted form submissions that occurred during this four minute window. Some visitors may have seen a brand-less error page during submission, describing that an issue had occurred. We’ve identified and addressed the cause of the issue, related to recent work bringing in protection against attacks on the HubSpot Form Submission processing systems. By 8:55 am EST all submissions during this four minute period had been fully processed. The incident has been fully resolved and no data was lost during this time.

From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2017-01-05 19:04 UTC, resolved after 0 min, 1 update(s).

Title
Form submission processing delayed for some customers
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/j4m4lbghzmbg

HubSpot profileRecent HubSpot incidentsAll outages on January 5, 2017HubSpot in January 2017MarkdownJSON