Companies / Hootsuite / incidents

Hootsuite: Delayed messages in Inbox 2.0

Affected components: Hootsuite Web ApplicationHootsuite Mobile Application

Timeline of updates

1. identified2026-06-07 13:10 UTC

   Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

2. monitoring2026-06-07 14:23 UTC

   A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.

3. resolved2026-06-07 14:51 UTC

   We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hootsuite profile · Recent Hootsuite incidents · Markdown · JSON