# Hootsuite: Delayed messages in Inbox 2.0

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-07 13:10 UTC · Resolved: 2026-06-07 14:51 UTC · Duration: 1.7 h
- Updates: 3 · Affected components: Hootsuite Web Application, Hootsuite Mobile Application
- [Vendor status page: https://stspg.io/tm0k3trdzf5c](https://stspg.io/tm0k3trdzf5c)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **identified** 2026-06-07 13:10 UTC: Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
- **monitoring** 2026-06-07 14:23 UTC: A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.
- **resolved** 2026-06-07 14:51 UTC: We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!


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Canonical: https://rewindex.com/company/hootsuite/incidents/mt5b1dx7hn80 · Markdown: https://rewindex.com/company/hootsuite/incidents/mt5b1dx7hn80.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/mt5b1dx7hn80 · Generated 2026-10-18T09:53:17.519Z