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Honeycomb change history: Delays in SLO, Service Maps processing

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15Major incident
When (UTC)ChangeKind
Major incident: Delays in SLO, Service Maps processing
Honeycomb reported a major US1 degradation starting 2025-10-20 14:16 UTC, with SLO and Service Maps processing delays exceeding 5 minutes and later querying and trigger delays. Constrained EC2 capacity in AWS us-east-1 was cited; resolution came at 2025-10-21 15:41 UTC after 25 h 24 min, with no customer data reaching its load balancers lost.
Major incident