Hightouch: Azure Front Door - Connectivity issues
Affected components: Integrations - SourcesSources
Timeline of updates
- monitoring
We’re investigating errors when previewing models that include the message: Missing credentials in config, if using AWS_CONFIG_FILE, set AWS_SDK_LOAD_CONFIG=1.
This appears linked to an ongoing Azure connectivity issue affecting access to Hightouch resources used for model previews. Syncs continue to run normally. - resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2df716c6d216e209…
Impact, status and times are the vendor’s own, as last archived. View on status.hightouch.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hightouch, started 2025-10-30 00:33 UTC, resolved after 0 min, 2 update(s).
- Title
- Azure Front Door - Connectivity issues
- Vendor
- Hightouch
- Date
- URL
- https://rewindex.com/company/hightouch/incidents/tzqd4ngz2d3m
Hightouch profileRecent Hightouch incidentsAll outages on October 30, 2025Hightouch in October 2025MarkdownJSON