Hightouch: Hightouch app rendering issues
Affected components: Customer StudioIntelligenceReverse ETLWeb Application - Customer StudioWeb Application - IntelligenceWeb Application - Reverse ETL
Timeline of updates
- investigating
We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.
- resolved
This incident has been resolved. Between 8:30 and 10:36 UTC, the app experienced delays and intermittent failures. This has been resolved.
There was no impact to syncs or event delivery.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a90aba4905bd9232…
Impact, status and times are the vendor’s own, as last archived. View on status.hightouch.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hightouch, started 2026-08-13 10:51 UTC, resolved after 0 min, 2 update(s).
- Title
- Hightouch app rendering issues
- Vendor
- Hightouch
- Date
- URL
- https://rewindex.com/company/hightouch/incidents/31b33k939zpd
Hightouch profileRecent Hightouch incidentsAll outages on August 13, 2026Hightouch in August 2026MarkdownJSON