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Hex: Inputs not reacting on some published apps

Impact: majorStatus: resolvedStarted Resolved (2.9 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Hex reported a major Main site incident where inputs were not reacting on some published apps using the pre-run cells in the background feature. It started at 2025-04-25 13:20 UTC and lasted 2 h 55 min, resolving at 2025-04-25 16:15 UTC; a fix was implemented at 04-25 15:35 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Main site

Timeline of updates

  1. identified

    We've identified an issue with published apps using the pre-run cells in the background feature and are working on implementing a fix.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON