# Hex: Inputs not reacting on some published apps

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-25 13:20 UTC · Resolved: 2025-04-25 16:15 UTC · Duration: 2.9 h
- Updates: 3 · Affected components: Main site
- [Vendor status page: https://stspg.io/7c8ldm83kv1x](https://stspg.io/7c8ldm83kv1x)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported a major Main site incident where inputs were not reacting on some published apps using the pre-run cells in the background feature. It started at 2025-04-25 13:20 UTC and lasted 2 h 55 min, resolving at 2025-04-25 16:15 UTC; a fix was implemented at 04-25 15:35 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-04-25 13:20 UTC: We've identified an issue with published apps using the pre-run cells in the background feature and are working on implementing a fix.
- **monitoring** 2025-04-25 15:35 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-04-25 16:15 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-04-25 13:20 UTC: [Major incident: Inputs not reacting on some published apps](https://rewindex.com/change/ic6f40e6818bfd0.md)


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Canonical: https://rewindex.com/company/hex/incidents/b6tymt45xv23 · Markdown: https://rewindex.com/company/hex/incidents/b6tymt45xv23.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/b6tymt45xv23 · Generated 2026-10-18T10:26:16.497Z