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Hex: Platform availability issue

Impact: majorStatus: resolvedStarted Resolved (3.0 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Hex reported a major platform availability outage affecting Login and Main site, starting at 2023-06-20 13:40 UTC and lasting 3 h 2 min. A fix was implemented by 2023-06-20 14:45 UTC, and the incident was resolved at 2023-06-20 16:43 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: LoginMain site

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON