Hetzner: October billing run: One-time billing of outstanding amounts below €10
Timeline of updates
- investigating
Start: 2026-09-24T06:50:15+00:00
Ends on: 2026-10-28T22:59:00+00:00
We are currently preparing for the legally required introduction of e-invoicing. As a result, outstanding amounts below €10.00 / $10.00 must also be invoiced once in the upcoming billing run. Normally, such small amounts are accumulated and billed at a later date.
For more information about our billing system:
https://docs.hetzner.com/general/billing-and-account-management/billing-at-hetzner/billing-system-hetzner (opens in new tab)
Changes Rewindex caught on this incident
- Incident silently edited: October billing run: One-time billing of outstanding amounts below €10
- Incident updated: October billing run: One-time billing of outstanding amounts below €10
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c6a0a719b8b763c8…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8e9ddaef8cee6519…Version 3 captured
In the 2026-10-29 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a761c897936f317a…
Impact, status and times are the vendor’s own, as last archived. View on status.hetzner.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hetzner, started 2026-09-24 06:50 UTC, resolved after 35 d, 1 update(s); edited after publishing.
- Title
- October billing run: One-time billing of outstanding amounts below €10
- Vendor
- Hetzner
- Date
- URL
- https://rewindex.com/company/hetzner/incidents/8b87b8b5-515c-458b-ad2a-62a91104d523
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