Companies / Help Scout / incidents
Help Scout: Email Delays
Impact: majorStatus: resolvedStarted Resolved (3.9 h)1 updateSource: status.helpscout.com (opens in new tab)
Timeline of updates
- resolved
Performance is stable across the board, so we're closing this out. Email queues are empty and processing messages in a timely manner, as expected. We'll continue to monitor all services over the next few hours and are very sorry for the trouble today. Please reach out if you continue to experience any problems across Help Scout.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON