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Help Scout: Inbound Email Delivery

Impact: majorStatus: resolvedStarted Resolved (14 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We've identified the source of the issue and have implemented a fix. We're working to process all missed emails and they should appear in mailboxes within the next couple of hours. New inbound emails should be processed normally moving forward. We're sorry for the trouble today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON