Search

Companies / Help Scout / incidents

Help Scout: Issues with Beacon Chat

Impact: majorStatus: resolvedStarted Resolved (48 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    All services are stable with Beacon live chat, so we're closing this out. Sorry for the trouble today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON