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Help Scout: Connection Issues

Impact: criticalStatus: resolvedStarted Resolved (51 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We're closing this out, as all services have returned to normal. We'll publish a post-mortem in the next 24 hours with a more complete description of what happened and what we're going to do to prevent it in the future.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON