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Help Scout: Connections Issues

Impact: majorStatus: resolvedStarted Resolved (1.4 h)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We identified the issue and it is now resolved. Performance should be stable across the board for the web app, Docs, Beacon, mailbox, reports, search, and public APIs. Thank you for your patience today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON