Companies / Help Scout / incidents
Help Scout: Connection Issues
Impact: criticalStatus: resolvedStarted Resolved (33 min)1 updateSource: status.helpscout.com (opens in new tab)
Timeline of updates
- resolved
Performance is stable across the board, so we're closing this out. We'll continue to monitor all services over the next few hours. We're not quite sure what caused the downtime, but we're digging in to see what went wrong. We're also adding new monitoring and automation to help prevent events like this from bringing down the house. Sorry about the trouble this evening!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON