Companies / Help Scout / incidents
Help Scout: Connection Issues
Impact: criticalStatus: resolvedStarted Resolved (24 min)1 updateSource: status.helpscout.com (opens in new tab)
Timeline of updates
- resolved
We're closing this out, as all services have returned to normal. We'll continue to monitor over the next few hours. We're still digging for a root cause, and will publish a post-mortem in the next 24 hours with a more complete description of what happened.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON