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Help Scout: AI Service Issues

Impact: criticalStatus: resolvedStarted Resolved (1.2 h)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team was able to resolve the issue and all AI services should be back to normal.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON