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Help Scout: Connection Issues

Impact: criticalStatus: resolvedStarted Resolved (10 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Sorry about that, all services are back and stable, we're closing this out. You'll see your folder counts and queue contents update as expected over the next few minutes. This was related to the same issue we experienced yesterday. We'll share more about what happened in another update.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON