Companies / Help Scout / incidents
Help Scout: Connection Timeouts
Timeline of updates
- resolved
Performance is stable across the board and the web-app is back up and running. We've since received no further reports of sluggishness, or issues accessing the web-app. We're closing this status event out, and we'll continue to monitor our services to ensure everything continues running smooth. Our engineers have discovered the root cause of the error this morning, and are working to ensure it doesn't manifest again in the future. Sorry for the trouble this morning folks.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON