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Help Scout: Elevated Connection Errors

Impact: majorStatus: resolvedStarted Resolved (5.6 h)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    After carefully validating all systems, we believe this to be resolved. All Ops team members will continue monitoring everything for the next several hours, but we have fingers crossed that we're in the clear. A postmortem will be coming within 24 hours or so.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON