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Help Scout: Elevated page load times

Impact: majorStatus: resolvedStarted Resolved (22 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We've resolved an issue with email processing that affected connectivity to the web app. Service has been restored and conversations are being handled as usual. A full postmortem will follow.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON