Companies / Help Scout / incidents
Help Scout: Degraded App Performance (Slowness & Lagging)
Impact: majorStatus: resolvedStarted Resolved (1.7 h)1 updateSource: status.helpscout.com (opens in new tab)
Timeline of updates
- resolved
We've been able to implement a fix and are seeing app performance improve. We'll continue to keep an eye on things just in case, but feel free to reach out to us at help@helpscout.com if you see further issues.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON