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Help Scout: Help Scout App Delays

Impact: majorStatus: resolvedStarted Resolved (15 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We've resolved the issues with Help Scout App delays this morning. During this time, you might've noticed delays with email processing, new emails in search, updates to folder counts, workflows, and issues with sidebar apps. We're glad to report that related backups have cleared and these functions should be operating as normal. Thanks again for your continued patience!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON