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Help Scout: Momentary downtime due to cloud provider

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We experienced 5 minutes of connection issues due to our cloud provider and recovered automatically. The downtime began at 11:05a ET and ended at 11:10.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON