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Heap: Heap Connect Sync Delays for EU customers on Snowflake

Impact: minorStatus: resolvedStarted Resolved (12 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Heap Connect

Timeline of updates

  1. identified

    We are investigating an issue impacting Connect syncs to Snowflake in the EU region. Data collection is unaffected, and no data has been lost.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON