Search

Companies / Heap / incidents

Heap: Heap Connect Sync Delays (Bigquery)

Impact: minorStatus: resolvedStarted Resolved (5.1 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Heap Connect

Timeline of updates

  1. investigating

    We are currently experiencing delays for Connect Syncs. Bigquery environments appear to be affected. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 2 hours.

  2. investigating

    We are continuing to investigate the issue. We will post an update in 2 hours.

  3. monitoring

    We have deployed a fix and are beginning to catchup delayed environments. We will post an update in two hours, or resolve the incident if all environments have recovered.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON