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Heap: Latency in integration events impacting PA customers

Impact: minorStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Integrations - Sources

Timeline of updates

  1. identified

    We are rolling out a fix for the latency that is currently impacting integration events. New events from third-party sources may take longer to appear in Heap at this time. No data has been lost.

  2. monitoring

    A fix has been implemented and we are monitoring latency as it begins to recover.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON