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Heap: Data Collection Incident – Heatmaps & Session Replays

Impact: criticalStatus: resolvedStarted Resolved (0 min)1 updateSource: status.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    Heatmaps and session replays may not have been collected as expected for 3.5 hours. The issue is now resolved and normal data collection has resumed.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON