Heap: Data Collection and App Unavailable
Impact: criticalStatus: resolvedStarted Resolved (2.8 h)1 updateSource: status.heap.io (opens in new tab)
Timeline of updates
- resolved
App and data collection have been stable for over an hour. We will investigate the extent to which we’re able to recover data lost due to unavailability and reach out to customers directly with more information.
From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON