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Heap: Integration data not syncing

Impact: minorStatus: resolvedStarted Resolved (9.9 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: Integrations - Sources

Timeline of updates

  1. investigating

    We are currently investigating an issue reported with the Shopify integration. Some data from Shopify may not be available in customer accounts.

  2. investigating

    Our integration ingestion pipeline is currently experiencing higher than normal latency. No data will be lost. Customers may not see up to date data for source integrations. We will post an update in an hour.

  3. investigating

    We are continuing to investigate the issue. We will post an update in an hour.

  4. investigating

    We are continuing to investigate the issue. We will post an update in an hour.

  5. monitoring

    A fix has been implemented and we are monitoring results.

  6. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON