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Heap: Query failures impacting some customers in EU

Impact: minorStatus: resolvedStarted Resolved (2.3 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: App

Timeline of updates

  1. identified

    We have identified an connectivity issue in the app which is impacting a subset of customers in the EU. We are working on the fix.

  2. monitoring

    A fix has been applied. We continue to monitor.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON