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Heap: Some customers with Session Replay may be experiencing more limited retention in Heap

Impact: noneStatus: resolvedStarted Resolved (7 d)4 updatesSource: stspg.io (opens in new tab)

Affected components: Data CollectionApp

Timeline of updates

  1. identified

    The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible

  2. identified

    The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON