Companies/Harness/Incidents

Harness: Degraded performance on prod4

Affected components: PlatformProd 4 - PlatformContinuous Integration Enterprise(CIE) - Self Hosted RunnersProd 4 - Continuous Integration Enterprise(CIE) - Self Hosted RunnersContinuous Integration Enterprise(CIE) - Mac Cloud BuildsProd 4 - Continuous Integration Enterprise(CIE) - Mac Cloud BuildsProd 4 - Security Testing Orchestration (STO)Security Testing Orchestration (STO)Infrastructure as Code Management (IaCM)Prod 4 - Infrastructure as Code Management (IaCM)Continuous Delivery - Next Generation (CDNG)Prod 4 - Continuous Delivery - Next Generation (CDNG)Continuous Integration Enterprise(CIE) - Windows Cloud BuildsProd 4 - Continuous Integration Enterprise(CIE) - Windows Cloud BuildsContinuous Integration Enterprise(CIE) - Linux Cloud BuildsProd 4 - Continuous Integration Enterprise(CIE) - Linux Cloud Builds

Timeline of updates

1. investigating2026-10-19 07:46 UTC

   We are currently investigating this issue.

2. monitoring2026-10-19 08:02 UTC

   A fix has been implemented and we are monitoring the results.

3. identified2026-10-19 08:02 UTC

   The issue has been identified and a fix is being implemented.

4. monitoring2026-10-19 08:04 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved2026-10-19 08:21 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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