Companies / Gusto / incidents

Gusto: We are aware that some customers may be experiencing issues accessing Gusto.com.

Impact: criticalStatus: resolvedStarted 2025-06-26 18:45 UTCResolved 2025-06-26 20:32 UTC (1.8 h)5 updatesSource: stspg.io

Summary

Gusto reported a critical incident affecting access to Gusto.com, with the API and Gusto.com website listed as affected components. It started at 2025-06-26 18:45 UTC and was resolved at 2025-06-26 20:32 UTC, lasting 1 h 47 min; Gusto reported implementing a fix at 19:28 UTC but did not state a cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APIGusto.com website

Timeline of updates

investigating2025-06-26 18:45 UTC
We are currently investigating this issue.
investigating2025-06-26 18:55 UTC
We are continuing to investigate this issue.
investigating2025-06-26 19:00 UTC
We are continuing to investigate this issue.
monitoring2025-06-26 19:28 UTC
A fix has been implemented and we are monitoring the results.
resolved2025-06-26 20:32 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: We are aware that some customers may be experiencing issues accessing Gusto.com. 2025-06-26 18:45 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON