# Gusto: We are aware that some customers may be experiencing issues accessing Gusto.com.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-06-26 18:45 UTC · Resolved: 2025-06-26 20:32 UTC · Duration: 1.8 h
- Updates: 5 · Affected components: API, Gusto.com website
- [Vendor status page: https://stspg.io/0w8f3vn14dnr](https://stspg.io/0w8f3vn14dnr)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Summary

Gusto reported a critical incident affecting access to Gusto.com, with the API and Gusto.com website listed as affected components. It started at 2025-06-26 18:45 UTC and was resolved at 2025-06-26 20:32 UTC, lasting 1 h 47 min; Gusto reported implementing a fix at 19:28 UTC but did not state a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-06-26 18:45 UTC: We are currently investigating this issue.
- **investigating** 2025-06-26 18:55 UTC: We are continuing to investigate this issue.
- **investigating** 2025-06-26 19:00 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-06-26 19:28 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-26 20:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-06-26 18:45 UTC: [Critical incident: We are aware that some customers may be experiencing issues accessing Gusto.com.](https://rewindex.com/change/idd2d16f64f7b4c.md)


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Canonical: https://rewindex.com/company/gusto/incidents/w3pz9xt8f6v8 · Markdown: https://rewindex.com/company/gusto/incidents/w3pz9xt8f6v8.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/w3pz9xt8f6v8 · Generated 2026-10-18T11:32:48.330Z