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Greenhouse: Unplanned downtime due to database issues
Timeline of updates
- resolved
This issue has now been resolved. A database server that was created late last week and set as our primary database server during this morning's planned downtime reported disk read errors. As a precaution, our infrastructure provider automatically performed a "failover", pointing the application at a backup copy of the database. That caused a brief outage of approximately 60 seconds. We do not believe any data was lost in this incident, but will be investigating. The Greenhouse API was also briefly affected by this outage. Greenhouse Job Boards, Greenhouse Onboarding and Greenhouse Analytics were not impacted.
From Greenhouse’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab). Greenhouse profile · Recent Greenhouse incidents · Markdown · JSON