# Greenhouse: Unplanned downtime due to database issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-03-06 20:05 UTC · Resolved: 2016-03-06 20:23 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/h77z6mkm2xs8](https://status.greenhouse.io/incidents/h77z6mkm2xs8)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2016-03-06 20:23 UTC: This issue has now been resolved. A database server that was created late last week and set as our primary database server during this morning's planned downtime reported disk read errors. As a precaution, our infrastructure provider automatically performed a "failover", pointing the application at a backup copy of the database. That caused a brief outage of approximately 60 seconds. We do not believe any data was lost in this incident, but will be investigating. The Greenhouse API was also briefly affected by this outage. Greenhouse Job Boards, Greenhouse Onboarding and Greenhouse Analytics were not impacted.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/greenhouse/incidents/h77z6mkm2xs8 · Markdown: https://rewindex.com/company/greenhouse/incidents/h77z6mkm2xs8.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/h77z6mkm2xs8 · Generated 2026-10-18T11:46:24.155Z