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Grain: Recorder scaling issues

Impact: majorStatus: resolvedStarted Resolved (2.9 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Grain Recorder had a major degradation starting 2024-06-07 15:24 UTC, lasting 2 h 53 min until resolution at 2024-06-07 18:17 UTC. Recorder service scaling issues caused some bots to fail to join calls in a timely manner; Grain deployed a fix and reported no further issues.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grain Recorder

Timeline of updates

  1. investigating

    We are seeing issues with the scaling of the recorder service causing some bots to fail to join calls in a timely manner.

  2. resolved

    A fix was deployed and we have not seen further issues.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON