# Grain: Recorder scaling issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-07 15:24 UTC · Resolved: 2024-06-07 18:17 UTC · Duration: 2.9 h
- Updates: 2 · Affected components: Grain Recorder
- [Vendor status page: https://stspg.io/0bk40w55gr9q](https://stspg.io/0bk40w55gr9q)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Summary

Grain Recorder had a major degradation starting 2024-06-07 15:24 UTC, lasting 2 h 53 min until resolution at 2024-06-07 18:17 UTC. Recorder service scaling issues caused some bots to fail to join calls in a timely manner; Grain deployed a fix and reported no further issues. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-07 15:24 UTC: We are seeing issues with the scaling of the recorder service causing some bots to fail to join calls in a timely manner.
- **resolved** 2024-06-07 18:17 UTC: A fix was deployed and we have not seen further issues.

## Rewindex changes for this incident

- 2024-06-07 15:24 UTC: [Major incident: Recorder scaling issues](https://rewindex.com/change/i7e0103ce6e6c26.md)


---
Canonical: https://rewindex.com/company/grain/incidents/g1wgztcrfhyz · Markdown: https://rewindex.com/company/grain/incidents/g1wgztcrfhyz.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/g1wgztcrfhyz · Generated 2026-10-18T09:56:53.318Z