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Grain: Recording Processing Issues

Affected components: Grain Recorder

Timeline of updates

1. investigating2026-05-13 17:55 UTC

   An issue with an upstream provider is causing some bot recordings to be stuck processing. We are working with the upstream provider to uncover the root cause an to recover the recordings.

2. investigating2026-05-14 16:26 UTC

   Most recordings impacted by the issue have successfully recovered, a small set are still pending further investigation. The recorder has returned to full functionality.

3. resolved2026-05-15 04:15 UTC

   All recordings with recoverable media have now be successfully recovered.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON