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Grafana Cloud: Upgrade from Free → Pro failing for users

Impact: majorStatus: resolvedStarted Resolved (3.3 h)1 updateSource: status.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    Engineering has released a fix and as of 00:13 UTC, customers should no longer experience issues upgrading from Free to Pro subscriptions. At this time, we are considering this issue resolved. No further updates.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON