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Grafana Cloud: Elevated Log Push Failures and Latency on prod-eu-west-0 cluster

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    Users experienced failed log pushes as well as increased latency when sending logs to Loki service hosted on prod-eu-west-0 cluster between 18:30 UTC to ~23:00 UTC. Our engineering team has engaged our Cloud Service Provider and the fix was implemented that mitigated the issue.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON