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Gorgias: [AI Agent] - Increased AI Agent Handover Rate

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.gorgias.com (opens in new tab)

Timeline of updates

  1. resolved

    During the incident, we experienced increased latency in one of our internal services, leading to higher-than-usual AI Agent handovers. The issue has since been mitigated, and all services are back to normal.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON